How it works
Post the job once. Verified vendors who cover your area quote against the same brief. You compare them, ask questions, and choose who does the work.
From brief to booked
Posting a job takes a few minutes. You can follow quotes as they arrive, and message vendors, from your account.
- Cost to post a job
- Free
- Quoting window
- 14 days
- Quotes per job
- Up to 5
- Obligation to accept
- None
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01
Post your job
Choose the service and answer a few questions about the building: what it is used for, how many storeys, and the details that affect the price, such as the number of doors or detectors. Add a description, photos, floor plans or a previous report if you have them, and say when you need the work done. You create a free account on the last step.
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02
Matching vendors are told
We send the job to verified vendors who offer that service and cover your region. Vendors who are still being checked, or whose insurance has lapsed, can’t see or quote on it. Your name, address and phone number are not shared at this stage.
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03
Quotes arrive
Each vendor quotes a fixed price against your brief, with VAT shown separately, an earliest start date, how long the work takes and what is included. The job stays open for 14 days, and stops taking new quotes once it has 5, so you receive a manageable number to compare.
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04
Compare and ask questions
Quotes appear side by side with each vendor’s verified accreditations, insurance cover and reviews. You can message any vendor about their quote. Vendors can also message you before quoting, for example to ask about access.
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05
Accept a quote
When you accept a quote, that vendor receives the site address, site contact and access notes so they can arrange the work with you. The other vendors are told the job has been awarded. You can accept at any point, including before the quoting window closes.
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06
Complete and review
You arrange the work and pay the vendor directly, on the terms in their quote. When the work is done, mark the job as complete and leave a review. Reviews can only be left by the customer who awarded the job.
What vendors see
Vendors get enough to price the job accurately. Your personal details stay with us until you choose a vendor.
Only the vendor whose quote you accept receives your contact details. Vendors you don’t choose never see them.
| Information | Vendors who can quote | The vendor you accept |
|---|---|---|
| Service, scope answers and description | ShownShown | ShownShown |
| Property type, storeys and floor area | ShownShown | ShownShown |
| Photos, plans and documents you upload | ShownShown | ShownShown |
| Town and first half of the postcode (e.g. Bristol, BS1) | ShownShown | ShownShown |
| When you need the work done and your budget, if given | ShownShown | ShownShown |
| Your name | Private | ShownShown |
| Full site address | Private | ShownShown |
| Site contact, phone number and access notes | Private | ShownShown |
Avoid putting names, phone numbers or exact addresses in the job description or uploaded files, as vendors who can quote can see those.
After you accept
Arranging the work
The vendor contacts you or your site contact to confirm a date. Keep using messages on the job page if you want a written record of what was agreed.
Paying for the work
You pay the vendor directly. Their quote sets out the price, VAT and anything excluded, and any changes to the scope should be agreed with them in writing.
Certificates and reports
Ask the vendor for the certificate, report or log book entry that goes with the work. Your fire risk assessment and maintenance records should be kept up to date.
If something goes wrong
Raise it with the vendor first. If it isn’t resolved, contact us. We look into complaints and can suspend a vendor from quoting.
Run a fire safety business?
Verified vendors receive complete briefs for the services and regions they cover, and compete with a handful of other firms rather than a crowd.
Questions
Something else? Get in touch.